FAQ

We’ve gathered answers to common questions to help make your experience with us as smooth as possible. If you ever need more help, we’re just an email away.

What is Minted Wear?

Do you offer free shipping?
Yes, every order ships free within The United States. There are no minimums or extra conditions. We simply want delivery to feel easy from the moment you check out.

How long does delivery take?
Most orders arrive within 3–7 business days, Monday through Saturday. When your parcel leaves our studio, we’ll send a tracking link so you can follow its journey.

Do you ship internationally?
Not at this time. We currently deliver only within The United States so we can provide the best possible service locally. If this changes, our community will be the first to know.

What is your return policy?
If something isn’t quite right, you have 60 days from delivery to return your items. Email us at info@mintedwear.com and we’ll guide you through the simple return steps.

How long do refunds take?
Refunds are usually processed within 7 business days after we inspect your returned item. Your bank or payment provider may take a little extra time to display the funds.

Do you accept exchanges?
Yes, we do. Contact us at info@mintedwear.com and we’ll help arrange an exchange for the item you prefer.

What payment methods do you accept?
We accept Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, and Visa. All transactions are securely encrypted during checkout.

Is my personal and payment information safe?
Yes. Minted Wear does not store sensitive payment information, and every checkout is protected with secure encryption to keep your details safe.

What do I do if my order hasn’t arrived?
Start by checking the tracking link in your shipping confirmation email. If 7 business days have passed and your parcel still hasn’t arrived, contact us at info@mintedwear.com and we’ll investigate right away.

Can I update or cancel my order?
If your order hasn’t shipped yet, we may be able to change or cancel it. Email us as soon as possible after placing your order and we’ll do our best to help.

Still need help?
We’re always here for you. Reach out anytime at info@mintedwear.com and our team will be happy to assist.