FAQ
What is Oldtimewear?
Oldtimewear offers a curated collection of old money–inspired fashion designed for those who value sophistication, quality, and quiet luxury. Each piece reflects timeless craftsmanship and effortless elegance for the modern wardrobe.
Do you offer free shipping?
Yes, free shipping is included with every order. There are no minimums or hidden conditions—just a smooth, stress-free delivery from our hands to your door.
How long does delivery take?
Orders are processed within 1–2 business days, and delivery typically takes 3–7 business days once shipped. In most cases, your order will arrive within 4–9 business days. As soon as it’s on the way, you’ll receive a tracking link so you can follow its journey every step of the way.
Do you ship internationally?
For now, we ship exclusively within the United States. Our focus is on providing a reliable, high-quality shopping experience for our U.S. customers. If we expand internationally, our community will be the first to know.
What is your return policy?
Changed your mind? No problem. You have 60 days from the day your order is delivered to return any unused item in its original condition. Simply email us at Info@oldtimewear.com and our team will guide you through the quick and easy return process.
How long do refunds take?
Once your return is received and inspected, we’ll issue a refund to your original payment method within 7 business days. Your bank or card provider may need a few extra days to finalize the transaction.
Do you accept exchanges?
Yes, we do. If you’d like to exchange an item for a different size or style, just contact us at Info@oldtimewear.com and we’ll help you find the perfect replacement.
What payment methods do you accept?
We accept Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, and Visa. All transactions are securely processed and fully encrypted for your protection.
Is my personal and payment information safe?
Absolutely. Your security and privacy are our top priority. Oldtimewear uses advanced SSL encryption and trusted payment providers to ensure your information stays safe. We never store your card details—everything is handled securely between you and your bank.
What do I do if my order hasn’t arrived?
First, check the tracking link in your shipping confirmation email—it’s the easiest way to see where your parcel is. If it’s been more than 7 business days since shipping and there’s still no update, email us at Info@oldtimewear.com and we’ll investigate right away.
Can I update or cancel my order?
If your order hasn’t been dispatched yet, we may be able to modify or cancel it. Contact us as soon as possible after placing your order, and we’ll do our best to assist.
Still need help?
We’re always happy to hear from you. Just send us a message at Info@oldtimewear.com and our friendly team will get back to you as soon as possible—usually within 12 business hours.